Terms & Conditions

Last Updated: November 19, 2025

These Terms & Conditions (“Terms”) apply to all bookings, services, and use of facilities at SV Convention Hall, Rajahmundry (“we”, “our”, “us”). By booking or using our venue, you agree to be fully bound by the following terms.

1. Booking & Payment

• A booking is confirmed only after payment of the required advance amount.
• Advance payments are non-refundable, unless otherwise agreed in writing.
• Full payment must be completed before or on the event date as per agreed terms.
• We reserve the right to cancel any booking if payments are not made on time.

2. Event Timings

• Event timings must strictly be followed as per the booking confirmation.
• Extra time will result in additional charges based on hourly rates.
• Any extension is subject to availability and must be approved in advance.

3. Hall Usage Rules

• The hall should be used only for the event purpose mentioned during booking.
• The client is responsible for ensuring no damage is caused to property, furniture, décor, sound systems, or equipment.
• Smoking inside indoor areas is strictly prohibited.
• Alcohol consumption is allowed only if it complies with local laws and with prior approval.

4. Decorations & Setup

• Only authorized decorators or those approved by us may set up décor items.
• Use of nails, permanent tapes, fireworks, confetti cannons, or items that may cause wall/ceiling damage is not allowed.
• Decoration items must be removed within the allotted event time.
• Any damage caused during decoration or removal will be charged to the client.

5. Catering & Food Services

• Catering services should be arranged only through approved and hygienic service providers.
• Outside catering may be allowed with prior permission.
• Food counters, waste disposal, and service areas must be kept clean.

6. Parking & Security

• Parking is available but subject to space and traffic conditions.
• We are not responsible for theft, loss, or damage to vehicles or personal belongings.
• Security staff must be respected and followed for crowd control and safety.

7. Electricity, AC, & Technical Equipment

• Usage of high-power equipment must be informed in advance.
• Backup generators will operate only during power outages as per load capacity.
• Additional charges may apply for extra lighting, sound systems, or special power requirements.

8. Noise & Government Regulations

• All events must follow local noise pollution rules.
• Loud sound systems are strictly prohibited after legally allowed hours.
• The client is responsible for obtaining necessary permissions (if applicable).

9. Liability & Damages

• The client will be held responsible for any damages caused by guests, vendors, or event staff.
• We are not liable for natural calamities, unexpected power failures, or government restrictions.
• In case of emergencies, our staff instructions must be followed immediately.

10. Cancellation Policy

• Advance amounts are generally non-refundable.
• Cancellation must be made in writing.
• Refunds, if any, are solely at the management’s discretion.

11. Force Majeure

We are not responsible for cancellations or interruptions caused by events beyond our control, including:

• Natural disasters
• Strikes
• Government orders
• Pandemics
• Unexpected emergencies

12. Agreement